• Fly (“Company”, “we”, “us”, “our”) is committed to protecting the privacy of users and their personal information in compliance with applicable privacy laws. This Privacy Policy explains how we collect, use, store, and protect your information when you access or use our mobile application or services.

Application:

• This Privacy Policy applies to all users of the Fly mobile application and related services used for renting, selling, and buying agricultural products, machinery, tools, vehicles, and farming equipment.
• PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING OUR APPLICATION OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ AND AGREE TO BE BOUND BY THIS PRIVACY POLICY AND OUR TERMS OF USE.
• IF YOU DO NOT AGREE WITH THESE TERMS, PLEASE STOP USING THE APPLICATION AND SERVICES.
• We may collect, use, disclose, and retain personal information for purposes including but not limited to:
• to create and manage a user account;
• to enable users to rent, buy or sell agricultural machinery, vehicles, and farm products;
• to verify user identity and provide secure transactions;
• to process payments, billing, and refunds where required;
• to respond to inquiries, support requests, or feedback;
• to improve app performance, customer experience, and service quality;
• to notify users about updates, offers, promotions, and new features;
• to comply with legal or regulatory obligations.
• Fly does not disclose personal information to third parties without user consent unless required by law.
  Personal information we may collect includes:
  
  • Full name, address, profile image, phone number & email address
  • Agricultural product/vehicle details (for sellers and renters)
  • Purchase and transaction history
  • Payment gateway information
  • Location information when the app is active
  • Any voluntary information shared through reviews, comments or feedback

Accuracy and Completeness:

• We make reasonable efforts to ensure that collected information is accurate and updated. Users are requested to update their profile data whenever changes occur.

Retention and Destruction:

• We retain personal information only as long as required for business or legal purposes. After the retention period, information is deleted securely or anonymized.

Security of Personal Information:

• We use reasonable security measures to protect personal information from unauthorized access or misuse. All transactions use SSL/TLS encryption. Payments are processed securely through trusted third-party gateways.

Requests for Access to Personal Information:

• Users may request access to or correction of personal data by contacting us. Access may be restricted if disclosure would violate legal or security considerations.

Amendment of Policy:

• We may update this Privacy Policy as necessary. Any updates will be posted within the application without prior notice.

Contact Us:

• If you have questions or concerns regarding this Privacy Policy or personal information handling, please contact us:


• Email: support@fly.com
• Office Address:
  Fly
  Chennai, Tamil Nadu, India